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USA Mortgage

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Customer Testimonials

We work very hard for our customers because nothing pleases us more than helping our clients acheive the dream of affordable home ownership. We want to add you to our list of very satisfied customers.

Read what others have said about working with us:

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Yelp Review

Justo,You've gone above and beyond. We are so thrilled and very happy with our new home in Southwick! We are truly enjoying our new home and neighborhood, and look forward to hosting you for a meal soon. Thank you so much for all that you did to help us through this process. As first-time home buyers, we were definitely unfamiliar and somewhat frightening territory, but you put us at ease at once! Thanks for your patience in answering all of our questions over the phone and email, and for your presence all along the way.

- Carmen Marquez
Southwick, MA | December 03, 2014

Love working with Justo! Great customer service and delivers what he says! Very important in a stressful environment to know I am covered and all will be well! Thanks Justo!

- Kathy Niver
Springfield, MA | December 03, 2014

Justo, In my eyes you are the best mortgage broker! You helped me get approved, in record time, when the previous lender denied me 2 days before closing. Thanks to you I am a proud home-owner. There is no question as to where I will get my next mortgage from! Thanks a million.

- Tom Goodrow
Springfield, MA | December 03, 2014

Katie truly went above and beyond! Through the process of buying our first home... she made everything easier. Katie made this process not only easy, but enjoyable. From the pre qual to the closing, everything she did was in our best interest. Always in communication with us and our realtor, keeping us in the loop every step of the way. If considering other options in a loan officer, look no further! Katie’s vibrant personality will ease your first time home buying jitters and make the world of a difference in your experience! All in all, Katie is one of a kind, working with her has been a blessing! Make the right choice, I’m so lucky we did!

- Jenny P
Palmer, MA | January 14, 2019

Katie Rose was a dream to work with; she went above and beyond to make sure all my questions were answered and my best interests considered. Without a doubt, Katie gets 5 stars.

- Lisa Q
Holyoke, MA | July 19, 2018

My wife and I were trying to buy a house. We started with a different financial group, they preapproved us , we found the house and then they unapproved us. Tried with another, same results. We talked to Freddie and Jason, and they were on it. Freddie was vigilant until he got the answers we needed and wanted. Freddie fought day and night, to get us the loan we needed. And needless to say, we now own the home we wanted, and he got it in the fastest time line that anybody we know has seen. Met our closing date within 2 weeks of starting. THANK YOU FREDDIE, You are a mortgage god. I would never recommend anyone else but Freddie.

- Tommy J
Hadley, MA | July 17, 2018

Very professional, answered all my questions in a quick timely manner, she was extremely thorough when explaining things that I did not quite understand, and she always worked for me around the clock whenever I needed her.

- Kathy L
Enfield, CT | February 20, 2019

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